For therapists choosing tools, and the people they see
The business of a practice, written plainly.
Plain reviews and comparisons that help clinicians choose what a practice runs on: insurance networks, an EHR, bookkeeping, payroll, a directory. Each review marks where its claims come from. Written by Mason Anglin, PsyD, LMFT, MBA, founder of a group practice in Roseville.
Where are you starting?
Pick one. Four reads, in order.“I’m setting up a practice”
- Before you take insuranceA high-level map of what “I take insurance” usually involves.4 min read
- Should you take insuranceTaking insurance is a business design. So is staying cash-pay. So is a mix.5 min read
- The boring systemsScheduling, notes, billing, referrals: the parts that decide whether you still have a life at 7 p.m.5 min read
- Self-check: Should I take insurance yet?Eight items about whether the boring stack is in place.Tool
“I’m getting on insurance panels”
- In-network with Medi-Cal in CaliforniaTwo doors, in this order: PAVE, then the plan in your county.5 min read
- Credentialing is not contracting“I applied” versus “I can actually bill.”5 min read
- What CAQH ProView is, and is notA shared profile, not a contract, not a panel, not Medicare enrollment.4 min read
- Insurance as an associateThe group’s contract, the group’s NPI, and a real supervision record.4 min read
“I’m choosing an EHR or a network”
- Headway vs. Alma vs. RulaWhat their official pages say, plus Mason’s pick from practice.10 min read
- SimplePractice and insuranceAn EHR and practice tool, not a payer. It will not credential you.4 min read
- Paneled networks, as a categorySpeed versus control, and who is the billing provider.5 min read
- Practice tools we can nameA short directory of the companies Mason refers, one sentence each.Directory
“I’m trying to get paid”
- Eligibility, copay, coinsurance, deductibleThe card in your wallet is not the benefit. Check before the first visit.5 min read
- Why claims bounceIdentity, timing, or eligibility problems wearing a reason code.4 min read
- Superbills and out-of-networkA receipt with the extra fields an insurer wants to see.5 min read
- California telehealth and insuranceThe claim has to describe a telehealth hour if that is the hour that happened.4 min read
“I’m looking for therapy for myself”
- What a first therapy session is usually likeWhat usually happens, what to bring, and what you can decide after.5 min read
- When people consider talking to someoneSleep, relationships, and a life that has gotten too loud.4 min read
- Online therapy in CaliforniaThe clinician has to be licensed where you are.2 min read
- Self-check: How to start lookingFive questions. The result is a next call, not a diagnosis.Tool
Not sure? Take the seven-question “which door” check.
Most useful comparisons
Two things people mix up, side by side.
Each one opens a full piece. The line on the card is quoted from it.
Headway vs. Alma vs. Rula
“I have used Headway, Alma, Rula, and Grow in my own practice. I pick Headway.”Read the comparison →Clinicians5 min read
Credentialing vs. contracting
“People use these words as if they were one step. They are not.”Read the comparison →Clinicians5 min read
Insurance vs. cash-pay
“Taking insurance is a business design. So is staying cash-pay. So is a mix.”Read the comparison →Clinicians & clients5 min read
Eligibility vs. benefits
“Eligibility is whether the plan is alive. Benefits are what the plan will do if it is.”Read the comparison →Anyone3 min read
Therapy vs. coaching
“These words get used as if they were the same job. They are not.”Read the comparison →Anyone3 min read
Burnout vs. high-functioning anxiety
“They are not diagnoses on this page, and they are not the same pattern.”Read the comparison →Anyone3 min read
Journaling vs. EMDR
“Journaling is a tool you can use on your own. EMDR is a trauma therapy done with a trained clinician.”Read the comparison →Anyone2 min read
A national platform vs. a local group
“The clinician has to be licensed where you are, not just where their office is.”Read the comparison →
Editor’s picks
If you only read one thing, start here.
Free notes on the business of the practice. Read them without buying anything.
How to get in-network with Medi-Cal in California
If you are in private practice, the Medi-Cal work you are usually trying to join is non-specialty mental health: the managed care plan’s mild-to-moderate outpatient benefit, not the county specialty system. Enroll through PAVE, then apply to the plan in your county.
Credentialing is not contracting
Mixing them up is how a clinician books a week of insured clients and then cannot get a claim to land.
Headway review
A paneled-network platform: credentialing with insurance partners, claims, EHR and telehealth features. Not a star rating.
For therapists
NPI, eligibility, superbills, why claims bounce, telehealth, insurance as an associate, and more.
What CAQH ProView is, and what it is not
CAQH is the shared profile a lot of commercial payers pull from so you do not retype your biography on twelve portals. It is homework in one place.
For cliniciansRead →Claims4 min readWhy claims bounce
Most denials are not mysteries. They are identity, timing, or eligibility problems wearing a reason code.
For cliniciansRead →Marketing5 min readHow a Psychology Today profile actually converts
People skim the photo, the first paragraph, the insurance line, and whether you will write back.
For cliniciansRead →Out-of-network5 min readSuperbills and out-of-network reimbursement
A superbill is a receipt with the extra fields an insurer wants to see. It is not a guarantee that anyone will get paid.
Clinicians & clientsRead →Systems5 min readThe boring systems that keep a practice from becoming an overwhelming job
Scheduling, notes, billing, referrals. None of this is the clinical hour. All of it decides whether you still have a life at 7 p.m.
For cliniciansRead →Associates4 min readInsurance as an associate
In California, AMFTs, APCCs, and ASWs do not hold the same insurance seat a licensed clinician holds.
For cliniciansRead →Shop
Printable guides, for the practice and for you.
Mason’s own products; Therapist Front Page earns from these sales. Education and decision support, not diagnosis.
Clinician toolkits
Differential assessment, measurement, safety planning, and treatment selection, each with worksheets, scripts, client handouts, documentation language, and full references.
Browse the toolkits →$29 each · For clinicians 3 workbooksClient workbooks
Perfectionism, worry, and low mood, written for clients to use alongside therapy: plain language, original worksheets, and an honest look at the research.
See the workbooks →$29 each · For clients 10 levelsThe ADHD Crash Course
72 pages and 72 numbered sources you can check, built in short levels for adults with ADHD. Education, not a diagnosis.
See the course →$39 · For adultsInstant PDF download after purchase. Checkout is by Stripe; the seller on your receipt is Advantage Coaching, LLC.
Featured comparison
Headway vs Alma vs Rula
Compared from official materials, plus Grow as a fourth paneled-network option Mason has also used in practice. The honest trade is usually speed onto commercial plans versus less control of the payer relationship.
Try a tool
Quick self-checks, for the practice and for you.
Short educational check-ins. They are not the product, and they are not a diagnosis.
Should I take insurance yet?
Eight items about NPI, CAQH, the credentialing gap, and admin tolerance.
Open the check →For clinicians7 questionsTherapy, coaching, or just reading?
Seven questions that name a door.
Open the check →Anyone5 questionsHow costly has the work felt?
Five questions about the past month. A strain picture, not a diagnosis.
Open the check →Anyone8 questionsHow loud was this week?
Eight questions about the past seven days, meant to be retaken next week.
Open the check →Anyone5 questionsWhat might help right now?
Five questions about this moment. The result is a skill to try.
Open the check →AnyoneChecklistWhat to bring to a first session
A packing list, not a test. Check what you already have.
Open the check →AnyoneAnswers stay in your browser; nothing is sent to a server. If you are in crisis in the US, call or text 988.
For you
If you are looking for yourself, start here.
Short articles about starting therapy, insurance paperwork, and what this publication is not. Nothing here diagnoses you.
If you are in crisis in the US, call or text 988. If you want a therapist: advantagementalhealth.org.
Everything for youWhat a first therapy session is usually like
Most people spend more time imagining the first session than they spend in the first session.
5 min readFeeling overwhelmedWhen people consider talking to someone
A plain look at the reasons people start thinking about therapy: sleep, relationships, and a life that has gotten too loud.
4 min readGetting startedTherapy for men, without the performance
A lot of men wait until something breaks. The wait is usually about stigma, not about whether the problem is real.
3 min readHousing and clinical documentsWhat an emotional support animal letter is, and what it is not
People search this phrase when a landlord asks for paperwork, or when a website promises a letter in a day.
3 min readReviews
Reviews we have actually written.
If a tool only sits on the referral list and has no review yet, it is not dressed up as one here.
Headway review
A paneled-network platform: credentialing with insurance partners, claims, EHR and telehealth features. Not a star rating.
Read the review →Paneled networks
Speed versus control, who is the billing provider, and what you still have to do yourself.
Read the category →SimplePractice and insurance
EHR and billing workflows at a high level. For current pricing, check SimplePractice’s own pricing page.
EHR review →Psychology Today profiles
Photo, first paragraph, insurance listed honestly, response time. Mason’s own listing as a live example.
Read the piece →Practice tools Mason refers
The full disclosed list: Heard, Gusto, Chase Business, Mentalyc, and the Psychology Today path.
See the list →How we review
Four evidence levels, marked on every card. If we do not have a firsthand verdict, we say so.
Review methodology →Some links are referral links; they don’t cost you anything extra, and we may receive a commission or credit.
How this publication works
Evidence, marked on every card.
Used in a live practice, and we can point to that.
Clicked through as a reviewer, with notes. Never printed as decoration.
What the company says it is, at a high level.
Same questions for each name, with no score attached.
The whole library
Everything on the site, by topic.
No archive pages, no filler. If it is listed here, it is a finished page.
Need implementation help?
Front Page helps you decide. Coaching helps you do it.
This publication doesn’t sell coaching or therapy. Advantage Coaching is a separate business Mason runs. Start with a free 15-minute practice support call: ask what you want to know, and he answers what he can right there. Deeper hands-on help is paid, with the scope agreed first. Nonclinical: no patient care, no diagnosis, no clinical records.